The Leela Palaces, Hotels and Resorts announces the elevation of Prasoon Pandey as General Manager of The Leela Palace Udaipur

Known for his detail-driven approach and people-first leadership, Prasoon brings a legacy of guest-centric innovation to his new role.

India, 6th May 2025: With a deep-rooted passion for service excellence and over two decades of experience in luxury hospitality, Prasoon Pandey has been appointed General Manager at The Leela Palace Udaipur. His elevation from Hotel Manager marks a natural progression in a journey defined by dedication, operational expertise, and a deep commitment to guest satisfaction.

Overlooking the serene waters of Lake Pichola, The Leela Palace Udaipur is celebrated for its ethereal beauty, regal charm, and immersive cultural experiences. As a landmark in The Leela’s portfolio, the palace represents an extraordinary blend of tradition and contemporary luxury—qualities Prasoon has been instrumental in sustaining and enhancing since joining the hotel in 2023.

Having started his career in housekeeping, Prasoon brings with him a unique, operations-led perspective to leadership. His hands-on approach and meticulous attention to detail have shaped his career across renowned hotels and resorts in both city and leisure destinations. Prior to joining The Leela, he held General Manager positions at luxury boutique properties and played key roles in the successful launch of multiple resorts across India.

An alumnus of the Oberoi Centre of Learning and Development (OCLD), where he was awarded a Gold Medal, Prasoon also holds a degree from IHM Bhubaneswar and has completed executive programmes from Harvard Management Mentor. At The Leela, he has played an important role in enhancing guest journeys, strengthening team culture and supporting sustainability efforts, all while staying true to the brand’s ethos of “Atithi Devo Bhava – Guest is God”.

In his new role, Prasoon will lead the next phase of growth for The Leela Palace Udaipur—guiding the team to deliver elevated service experiences, build on the palace’s global positioning, and drive deeper engagement across guest and community touchpoints. His elevation is a reflection of The Leela’s commitment to nurturing talent from within—a brand that believes people are its greatest strength.

Speaking on his appointment, Prasoon Pandey said, “It is an honour to lead The Leela Palace Udaipur—an address that holds a special place in the hearts of travellers from across the world. My journey with The Leela has been both inspiring and empowering, and I look forward to continuing our pursuit of excellence with a team that is deeply passionate about creating meaningful moments. Together, we aim to enhance the legacy of this beautiful palace and shape experiences that resonate with authenticity, warmth and grace.”

About The Leela Palaces, Hotels and Resorts

The Leela Palaces, Hotels and Resorts is India’s only institutionally owned and managed pure-play luxury hospitality company. The Leela owns, operates, manages and develops luxury hotels and resorts under, “The Leela” brand which was ranked as #1 among the world’s best hospitality brands in 2020 and 2021, and among the world’s top three hospitality brands in 2023 and 2024, by Travel + Leisure World’s Best Awards Surveys. The company operates thirteen properties across key Indian business and leisure destinations, celebrating each hotel through its location, art, culture, and cuisine with bespoke services, celebratory rituals, and immersive experiences. Promoted by private equity funds managed and/or advised by affiliates of Brookfield Asset Management Ltd., The Leela is committed to providing guests luxury experiences with premier accommodation, exclusivity and personalized service, inspired by the ethos of Indian hospitality. 

For more information, please visit our website www.theleela.com and connect with us on Facebook, Twitter and Instagram.